May 10, 2018

Ghana understudies Dubai’s Single Window system

Ghana and Customs World, a subsidiary of Ports Customs and Free Zones Corporation (PCFC) of Dubai, have concluded proposed design, format and implementation strategy of single window system for Ghana’s ports.

Consequently, Customs World is expected to expedite action to deploy their robust system in Ghana to enhance trade facilitation to boost government revenue.This came to light when a high-level delegation from various single window stakeholders from Ghana paid a working visit to Customs World Dubai as part of efforts to transform Ghana’s port and make it number one in Africa.

The visit offered the Ghana delegation an opportunity to observe how Dubai’s single window system operates and share ideas on how to improve trade facilitation in Ghana.Representatives from the Office of the Vice-President, Customs Division of the Ghana Revenue Authority (GRA), Ghana Ports and Harbours Authority (GPHA), Shipping Lines, and West Blue Consulting took part in the trip.

Areas discussed

Discussions focused on areas such as the scope of custom integration with manifest system, understanding current custom integration, access limitations and solutions to overcome, role/fields in proposed integration mechanism and use cases. They also had first-hand information about proposed manifest system with standardised format, challenges, core modules for early delivery, essential add-ons for early delivery, new manifest system, future dependencies, additional add-ons and future roadmap.

The stakeholders met with the management team of the Customs World and were briefed on how Dubai Customs have successfully become a robust player in the field of Trade Facilitation. The management team at Customs World reiterated their assurances to the government of Ghana in enhancing the already started Single Window Programme and the implementation of modern customs methods, such as risk management.

Call for immediate deployment

The team from Ghana praised Customs World Dubai for giving them the opportunity to take a tour of their system and how it operates in Dubai. The Ghana team was particularly happy about the total automation of the Jebel Ali port and its subsequent efficiency, as well as the state-of-the-art call centre and general operations of Customs World at Dubai Ports.

Customs World reiterated its commitment in transforming Ghana’s port to number one in Africa. According to the company, preparations are far advanced to replicate the Dubai model in Ghana, which will in the future reduce transaction time at the port and plug leakages, thereby increase government’s revenue.

Paperless port

It is the vice-president’s vision to make Ghana’s port one of the best in the world, and has, therefore, initiated a policy called the paperless port, aimed at integrating all the systems to reduce the cost and time of doing business at the ports.

About Customs World

Customs World recently signed an agreement to take over West Blue Ghana Limited, the company engaged for the provision of the National Single Window and Risk Management System in Ghana.

This agreement formalises the establishment of ‘Ports & Customs World Ghana Limited’.
As part of the agreement, Customs World International is committed to investing significant resources, including capital, world-class technologies and human expertise in Ghana, as they have done in Dubai and other countries.

Customs World In 40 countries

Customs World, under the Ports Customs Free Zones Corporation-founded DP World, is currently present in 40 countries and 78 ports around the world, including Australia, United States of America, United Kingdom, France, Korea, Canada, Belgium, Indonesia, Thailand, Egypt, Saudi Arabia, Argentina, and India.

DP World is ranked as one of the Top Container Port Services Worldwide. 

DP World operates over 60 terminals across six continents, with container handling generating around 80% of its revenue.
In addition, the company currently has 11 new developments and major expansions underway in so many countries.

SOURCE: The Finder | Ghana

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