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E-SERVICES AFRICA LIMITED

eServices Africa Limited (eSAL), is Ghana’s premier indigenous Business Process Outsourcing (BPO) firm. The company has over 15 years leadership status in the BPO industry in Ghana, with clear sight on the West African and Global offshore BPO market. Their expertise lies in Outsourced Contact Center Operations, Managed Services, and Knowledge Process Outsourcing, all tailored to elevate businesses across diverse sectors. The company currently owns and operates a state-of-the-art Omni-Channel outsourced customer engagement delivery center and a technology platform that delivers 24 X 7 X 365 engagement services to over 2.2 million power utility customers, and 4 million digital media and content subscribers.

Sector

  • Services

Certifications

Customer Operations Performance Center
Ghana Data Protection Certificate

Export products

Contact Center Outsourcing
Managed Services
Knowledge Process Outsourcing
Turnkey Facility solutions

Export Destinations

North America
Europe

Awards & Achievements

BPO Service Provider of the Year 2013 & 2014 (Ghana Telecom Awards)

Company details

E-mail:
Address:

No. 7 Otswe Link, Nyaniba Estates, Osu.

Contact person:
Appiah Owusu Acheampong
Phone:
+233204314415/ +233302781101

Contact E-SERVICES AFRICA LIMITED

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