E-SERVICES AFRICA LIMITED
eServices Africa Limited (eSAL), is Ghana’s premier indigenous Business Process Outsourcing (BPO) firm. The company has over 15 years leadership status in the BPO industry in Ghana, with clear sight on the West African and Global offshore BPO market. Their expertise lies in Outsourced Contact Center Operations, Managed Services, and Knowledge Process Outsourcing, all tailored to elevate businesses across diverse sectors. The company currently owns and operates a state-of-the-art Omni-Channel outsourced customer engagement delivery center and a technology platform that delivers 24 X 7 X 365 engagement services to over 2.2 million power utility customers, and 4 million digital media and content subscribers.
Sector
- Services
Certifications
Customer Operations Performance Center
Ghana Data Protection Certificate
Export products
Contact Center Outsourcing
Managed Services
Knowledge Process Outsourcing
Turnkey Facility solutions
Export Destinations
North America
Europe
Awards & Achievements
BPO Service Provider of the Year 2013 & 2014 (Ghana Telecom Awards)
Company details
No. 7 Otswe Link, Nyaniba Estates, Osu.
